Maintenance & Servicing

Service Agreements

Standard Service Agreement:

This plan includes one annual service and a detailed condition report. It provides essential maintenance to ensure your equipment remains compliant and operates reliably throughout the year.

Premium Service Agreement:

This plan offers two scheduled services annually, along with a condition report. It provides an added layer of protection, helping to detect and address any issues early, reducing the risk of unexpected breakdowns.

Prestige Service Agreement:

Our most comprehensive plan includes regular servicing (either once or twice a year, depending on your needs), a condition report, and full 24/7 emergency call-out coverage. This option ensures maximum reliability and peace of mind, with round-the-clock support to keep your mobility assets running smoothly at all times.. We also recognise that every client’s needs are unique, if one of our standard contracts doesn’t meet your exact expectations, we’ll work with you to create a tailored, all-inclusive contract that fits your requirements perfectly.

Removals

At Innovate Lifts Ltd, we understand that there may come a time when you need to remove or replace a lift, stairlift, hoist, or other mobility equipment, whether it's due to upgrades, renovations, or simply the end of the asset's lifecycle.

Our professional removals service ensures this process is handled smoothly, safely, and with minimal disruption to your property or business. We pride ourselves on delivering a thorough, well organised removal process, ensuring that every step is carried out with care, compliance, and attention to detail.

At Innovate Lifts Ltd, we understand the critical importance of keeping your mobility assets safe, compliant, and operating at peak performance. To ensure this, we offer a range of flexible maintenance and service contracts designed to suit your specific requirements. Our offerings include three standard options each designed to meet different levels of maintenance needs.

Maintenance

Regular maintenance is not just about keeping your lifts, stairlifts, or hoists running, it’s about safeguarding your investment, ensuring compliance with strict safety regulations, and minimising downtime. Well maintained equipment is less likely to break down unexpectedly, reducing costly repairs, and most importantly, avoiding potential safety risks to users.

For businesses, this means peace of mind knowing that their assets are in compliance with all relevant health and safety laws, which helps to protect both their reputation and the wellbeing of those relying on this equipment.

Our team of highly skilled engineers brings a wealth of experience and an eye for detail, ensuring that any potential issues are identified early and resolved efficiently. This proactive approach helps to extend the lifespan of your equipment, ensuring it operates reliably for many years to come.

Our condition reports give you a clear and comprehensive understanding of your asset’s performance and compliance, highlighting any areas that need attention and helping you stay on top of your maintenance obligations.

We service a wide variety of mobility solutions, including lifts, stairlifts, hoists, accessible toilets, showers, and baths. At Innovate Lifts Ltd, we pride ourselves on adhering to the highest industry standards and complying with all health and safety regulations.

The safety of our employees and your customers or residents is our top priority, and we work diligently to ensure every maintenance visit is thorough, professional, and compliant with best practices.

Our competitive pricing and flexible contract options provide you with a hassle free way to manage your maintenance needs. With one simple annual payment, you can ensure that your mobility systems are expertly maintained year round, minimising risk, maximising performance, and giving you confidence that your assets are fully compliant and safe to use.

Let Innovate Lifts Ltd be your trusted partner in keeping your equipment in optimal condition.